Returns and Exchanges
 

You need to make your return process trough DHL  otherwise your return will not be accepted.

The products that you buy on Parlaktoto.com will change within 7 business days in accordance with the information below.

  • The product that you have requested to change must be complete and unused.
  • Oil an other liquid items must be unopened.
  • The box and packaging of the product you want to change must be accurate, as sent.
  • The change can be done with the original bill of sale.
  • In case like cutting the bill on your company, we need a return receipt for change.
  • If there's a problem with your item , your money may be refunded sitting opposite discussed.

Changes in framework satisfaction of the above-mentioned operations are carried out under the following conditions.

  • Impact on the product box, tear or loser and there is not original box, the change can not be made.
  • Electrical equipment order, to prevent trial and error order can not be return.
  • Autobody material can not change to prevent fraud and forgery.
  • It's not possible to change,  without to given information to us side.
 

  Order cancellation

 You may cancel your mistake or wrong order. For your cancel order to quickly realized ğlease call this number 00903324447992 or you can send a e-mail to info@parlakoto.com.
 If you pay and want to cancel your order we will refund your money, but if the order is given to DHL we will cut the shipping costs.